Arrived in the ER at 9:45 am. First shift of nursing staff was very pleasant. Once we spoke to the Dr re: my son's condition, he advised that they will put him on a liquid diet and he will need to be admitted. Second shift of nurses came in @ 7:00 pm. Tamara, one of the nurses on staff attended to my son for the first few hours and was certainly not very friendly. By 11:00 pm (again, we have been there since 9:45 am), I asked Tamara if she had an idea of when he would be getting a room. Her answer was "I have no clue". I then went to Registration to try and get a better answer. The person in Registration spoke to the nurses and came back and said they have to wait for a room in "isolation" which takes a while longer (due to an infection he had). I asked what was the difference if he's in the ER in a wide opened space already - he certainly wasn't in isolation this entire time. I then went back to the ER, spoke to the Nurse Supervisor who advised we will be getting a private room in the ER by approximately 1:00 am. This entire time, Tamara did not tend to my son AT ALL. I then asked Tamara if she could give him some liquids, and her response was "No"!. I advised her that the Dr ordered a liquid diet, which she then checked the computer and came back with a tiny cup of jello. Needless to say he had nothing to eat for over 24 hours. I was then advised by the Nurse Supervisor that they were able to locate him a room on the 4th floor.
My mother was in ICU for about a week after having two strokes and complications, and the staff were very good and caring. There was a volunteer who came in for a couple of minutes who played and sang a couple of songs for her and my step dad who was at her side, and for those few moments I could see that they both were at a feeling of peace and serenity. It was beautiful. Thank You.
In addition, I find it deplorable how some of these nurses treated the patients. There was one male nurse who had absolutely no patience with his patients. One elderly woman asked to use the bathroom and he said "I'll get you a bed pan". She said "I don't need a bed pan, I can walk to the bathroom". He said "No, I will bring you a bedpan". This nurse was too lazy to assist her to the bathroom and wanted to take the easy way out. He then asked another nurse if the patient is able to walk to bathroom and the answer was Yes. They also left a patient in the curtain next to us in feces for some time. Unfortunately this patient was unable to speak or communication. This was not pleasant to be sitting next to once they decided to change him. They should also have more respect for people's privacy - half of the patients are walking around in robes that are way too small, with their backsides hanging out, and some elderly were in diapers. Have some respect for these people, especially for the elderly!
The worst experience ever and more than once. The only reason I went there was because my surgeon was affiliated with the hospital and I needed an emergency surgical procedure on a Sunday . The two times before were for hernia repairs and fortunately I did not have to stay long. Turned out he was retired but did not know until after I arrived in emergency and was checked in. I was left in the emergency area on a gurney overnight in severe pain and was brought to a room in the morning. A designer sweatshirt that was in the clothes bag sent to my room mysteriously disappeared. All of my other clothes made it to my room. After the surgery the room I was put in was disgustingly filthy and for the most part outside of one or two people, the staff could have cared less about what was going on. At one point they put a guy in the room with me that was being treated for alcoholism and was ranting and raving through the night and as a result got no sleep. I asked that he be removed in the morning. I could go on forever and I would not give this place even one star if i could. I will go on record to say if I was dying and this hospital was the closest I would ask to be taken somewhere else and take my chances with the extra distance. The place is beyond terrible and I would not recommend it to anyone.
Horrible. Was assaulted and went there to be evaluated after being strangled and one of the lady doctors told me that I was most likely fine because she could not see any exterior injuries. She told me to just keep taking mortin which I explained didnt work and here I am a month later with worsening pain. On top of that she was very rude and aggressive. She pulled my neck after I told her how badly it hurt and then made it seem like it wasn't as serious as I was making it out to be. Then recommended I come back if it still hurts. I will not be going back but I don't know where else to go being that I have bad experiences with Stony Brook as well. I waited 5 hours there and spent a total of 25 minutes actually being helped for nothing. Serious issues should not go there.
I've had surgery here, two of my specialists are out of this hospital, and it is the only ER I trust. Yesterday I spent 7 hours sitting in the Stony Brook ER waiting room. I left, went to St. Catherine's, and was in and out in 3 hours. They're attentive, clean, knowledgeable, and I've never had a long wait.
To all the nurses: this is what you signed up for. If you are unable to handle the patients, you should find another occupation.
St Catherine Of Siena Medical Center is a US Hospital based in Smithtown, Virginia. St Catherine Of Siena Medical Center is located at 50 New York 25A, Smithtown, NY 11787, USA.
Please contact with St Catherine Of Siena Medical Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find St Catherine Of Siena Medical Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.